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Can Humans Fail the Turing Test? Yes. June 30, 2016

Posted by Robert Harder in Uncategorized.
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I had the unfortunate experience of having to talk to CenturyLink about something, so I thought I would give the “Live Chat” feature a try. I wanted to know how much it would cost to have service for three iPhones and whether or not they would pay any cancellation fees with my current carrier.

I was asking too much. I am still not convinced that I was talking to a real human being; maybe I just have too much faith in humanity to believe this was a human operator.

Here is the transcript of the chat that took 15 minutes to get nowhere.

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Fixed Poor Netflix Performance with pfSense June 3, 2016

Posted by Robert Harder in Uncategorized.
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I was having terrible Netflix performance when connecting through my pfSense 2.3 router (running on XenServer 6.5), but Netflix was fine when I bypassed pfSense altogether or when I connected to Netflix through my StrongVPN connection passing through pfSense.

After much research, investigations, and Wiresharking, I made the following three configuration changes that seem to have fixed the problem.
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